Privacy Policy for Matrimonialrishtey.com

We MATRIMONIALRISHTEY.com is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit and use our website Matrimonialrishtey.com and services related to our matrimonial services (the "Services").

1. Information We Collect

We may collect and process the following types of personal data:

• Personal Information: Name, email address, phone number, date of birth, height, gender, marital status, educational qualification, city, current location, pin code, state/ nationality and other details you provide when creating a profile.
• Account Information: Username, password, profile preferences, photo, and other content you upload.
• Payment Information: Payment details when subscribing to premium services or making other purchases.
• Technical Data: IP address, browser type, device type, location data, cookies, and other online identifiers.
• Communication Information: Messages and communications you send through the Site, including chat messages and emails.

2. How We Use Your Information

We use your personal information for the following purposes:

• To provide and improve our Services, including matching profiles and communication features.
• To process your transactions and payments.
• To verify your identity and maintain the security of your account.
• To send you administrative emails, newsletters, and promotional offers (you can opt out at any time).
• To monitor and improve the performance of the Site.
• To comply with legal obligations, resolve disputes, and enforce our agreements.
• provide you with customer support;
• conduct research and analysis about your use of our services for providing better services

3. Sharing Your Information

We may share your information with the following:

• Service Providers: Third-party companies that help us run the Site and provide services (e.g., hosting, payments, analytics).
• Business Transfers: In the event of a merger, acquisition, or sale of our business or assets, your personal data may be transferred.
• Legal Compliance: We may disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights, other members interest and protection and/or comply with a judicial proceeding, court order, or legal process served on our Web site.

4. Data Security

We use industry-standard security measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security. While we implement safeguards designed to protect your information, no security system is impenetrable and due to the inherent nature of the Internet, we cannot guarantee that data, during transmission through the Internet or while stored on our systems or otherwise in our care, is absolutely safe from intrusion by others. When our registration/order process asks you to enter sensitive information (such as a credit card number), such information is encrypted and is protected with the best encryption software in the industry. We follow generally accepted industry standards to protect the personal information submitted to us. All your information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information.

5. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. In practice, we delete or anonymize your information upon deletion of your account, unless the same is required for to comply with legal obligations, fraud prevention, take actions we deem necessary to protect the integrity of our website or our users, to resolve disputes, to enforce our agreements, to support business operations, and to continue to develop and improve our Services. We retain information for better services, and we only use the information to analyse about the use of our Services, not to specifically analyse personal characteristics about you.

6. Your Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal data:

• The right to access, correct, or delete your personal data.
• The right to object to or restrict the processing of your data.
• The right to withdraw consent (if we process data based on consent).
• The right to lodge a complaint with a supervisory authority.

To exercise any of these rights, please contact us at info@matrimonialrishtey.com.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our Site, analyze usage patterns, and deliver personalized content and advertisements. You can manage your cookie preferences through your browser settings.

8. Children’s Privacy

Our Services are not intended for children under the age of 18. We do not knowingly collect or solicit personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

9. International Transfers

Your personal data may be transferred to, and processed in, countries outside your country of residence. By using our Site, you consent to the transfer of your data to these countries, which may not have the same data protection laws as your home country. We collect information globally and primarily store that information in the United States/India and other jurisdiction. We may transfer, process and store your information outside of your country of residence, to wherever we or our third-party service providers operate for the purpose of providing you the Services. Information collected within the European Economic Area (“EEA”) may, for example, be transferred to countries outside of the EEA for the purposes as described in this policy. Whenever we transfer your information, we take adequate steps to protect it and it is done with standard contractual data protection.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make a material change to our privacy policy, we will send an email communication about the update so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner materially different from that stated at the time it was collected, we will notify you by way of an email. We will give you a choice as to whether or not we can use information in this different manner and act accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

info@matrimonialrishtey.com